Kai.PRO FAQ

Is KaiPro the official replacement for Home Depot’s RenoWalk?

• Yes. KaiPro is the successor; RenoWalk is being sunset.
  
  

• SMS/lightweight versions exist for agents, investors, or tenant-driven inspections (e.g., BLVD, New Western).
  
  

What are the differences between KaiPro and Kai/Kai Lite?

• KaiPro: Enterprise, full renovation lifecycle, template-driven, API integrations, detailed scopes.
  
  

• Kai/Kai Lite: Lightweight, SMS or text-based, for agents or smaller investors.
  
  

Can KaiPro handle all renovation workflows?

• Acquisition/pre-purchase renovations, turns, lease-ready, certification inspections, disposition prep.
  
  

• Supports small ($200–15k) and large ($30–70k) projects.
  
  

Is the platform template-driven and customizable?

• Supports room-based, trade-based, or market-specific templates.
  
  

• Allows flexible conditional rules (replace vs clean, trade-specific, retailer-specific).
  
  

Does KaiPro support AI-powered scoping from photos or video?

• Yes. AI can analyze photos, identify defects, appliances, data plates, and generate preliminary scopes.
  
  

• Video-first workflows are supported for faster inspections (Roofstock/Mynd pilot).
  
  

Can KaiPro provide project management visualization?

• Gantt charts, progress tracking, and KPI comparisons (forecast vs actuals) available.
  
  

Is offline mode supported?

• iPad/tablet offline mode available; mobile support planned (Q1 2026).
  
  

Are tenant-driven inspections possible?

• Yes. SMS interface guides tenants through photo capture and basic deficiency reporting (BLVD pilot).
  
  

How accurate is AI recognition of appliances, defects, and finishes?

• Early-stage AI validated on completed projects; accuracy improves over time via historical data.
  
  

Does KaiPro validate photo authenticity?

• Uses geotagging, timestamps, and internal review processes.
  
  

Can before/after comparisons be generated?

• Yes, side-by-side comparisons at room and line-item level.
  
  

Is warranty tracking supported?

• Tracks appliance and asset warranties; integrates with asset management (Tricon, Avenue One).
  
  

Can full property/renovation history be maintained?

• Yes. Includes scope, costs, vendors, and previous repairs.
  
  

Does KaiPro allow benchmarking and reporting?

• Market-level cost benchmarking, variance tracking, forecasting vs actuals.
  
  

• Exportable to PDF, Excel, CSV for investors or owners.
  
  

Which systems can KaiPro integrate with?

• Salesforce, AppFolio, Buildium, Revela, Triforce/Appian, SiteCapture, BuilderTrend, Dynamics, custom CRMs.
  
  

Is the platform API-first?

• Yes. Supports push/pull, event-driven notifications, and external system triggers.
  
  

Can multiple tools be consolidated?

• Inspections, project management, vendor tracking, and reporting can be centralized.
  
  

Does KaiPro support SSO and flexible authentication?

• Yes. Supports employees (W2) and contractors/agents (1099).
  
  

How are SKU mismatches, regional inventory, or discontinued items handled?

• Platform suggests alternatives; automatically pulls real-time Home Depot inventory/pricing.
  
  

Can non-Home Depot vendors be integrated?

• Yes, expansion planned; currently Home Depot is primary, but multiple vendors are supported.
  
  

Can internal price books or pre-negotiated rates be used?

• Yes. MSR, Main Street, and Hawkhill examples show support for internal vendor pricing.
  
  

Does KaiPro provide real-time Home Depot pricing and inventory?

• Yes. Item-level SKU recommendations, location-specific inventory, alternative options.
  
  

Can purchase orders be placed through the platform?

• Cart functionality in development; exports available for manual ordering.
  
  

Can costs be hidden or customized for users?

• Agent vs investor views (hidden labor/total cost for investors, see major items only).
  
  

• Template-based controls prevent anchoring bias.
  
  

Does KaiPro track deferred CapEx and ROI?

• Tracks historical renovation costs, depreciation, and ROI benchmarks.
  
  

Does KaiPro support different project sizes?

• Yes, handles small turns, full rehabs, multi-unit complexes, and scattered-site portfolios.
  
  

What is the typical setup timeline?

• 2+ weeks for field ops analysis, template creation, and sandbox testing.
  
  

• Phased rollout possible (single module → full deployment).
  
  

What training/onboarding is included?

• Field teams, superintendents, contractors trained on tablet/iPad interface.
  
  

• Admin dashboards allow review/approval workflows.
  
  

Does KaiPro work in low-signal areas?

• Offline functionality with automatic sync when connectivity returns.
  
  

Are security and compliance measures supported?

• Audit logs, user attribution, role-based permissions, SSO planned.
  
  

Is KaiPro free for operators?

• Yes. Funded via Home Depot marketing/fulfillment fees; operators pay no license fees.
  
  

Are operators required to purchase only from Home Depot?

• No. They can use internal vendors or maintain direct relationships.
  
  

How does KaiPro revenue work?

• Commission-based from Home Depot purchases; future vendor expansion planned.
  
  

Do beta clients get early access to features?

• Yes. New Western, Avenue One, and Hawkhill Homes pilots illustrate early adoption.
  
  

How are purchase volumes validated?

• Through PO tracking, SKU validation, and Home Depot integration.
  
  

Are there limits for vendor/contractor transparency?

• Vendors see only assigned scope and budgets; multi-level visibility supported.